Top 10 E-commerce Technology Service Companies - 2021
It goes without saying that as e-commerce goes from strength to strength, the number of people visiting brick and mortar stores will continue to decline. The impact of the COVID-19 pandemic on e-commerce is unlikely to be temporary. Instead, these changes can be taken as a microcosm of what's expected to be a future reality.
The rising prominence of e-commerce has led to several companies turning their focus on becoming a one-stop-shop by expanding their portfolio of services. The advancements in Artificial Intelligence (A) and Machine Learning have led to a significant growth in chatbot technology. The assistance provided by chatbots is helping customers identify the products best suited to their needs. At the same time, voice assistants like Apple’s Siri and Google Assistant are becoming increasingly popular. The ability to conduct purchases simply through voice commands has redefined the customer shopping experience.
Augmented Reality (AR) has been a complete game changer for the e-commerce sector. With this technology, retailers can deliver an in-store experience for their customers on their websites. AR not only renders a 3D appearance of a product but also helps consumers visualize themselves using the product. In the same vein, AI and Machine Learning are playing a key role in providing automated and personalized shopping experience for customers.
As e-commerce takes the limelight in a pandemic-stricken world, new players continue to emerge every day with innovative ideas and the potential to transform the industry. To simplify and assist CIOs in identifying the most promising e-commerce technology service companies, CIO Review presents "Top 10 E Commerce Technology Services Companies - 2021."
A distinguished panel comprising CEOs, CIOs, VCs, Analysts, and the CIO Review editorial board has selected the most promising e-commerce technology service companies. In our selection process, we looked at the company's offerings, core competency, news/ press releases, client testimonials, milestones, and other recognition.