Top 20 E-Commerce Solution Companies - 2019

E-commerce is changing. Mobile conversions continue to rise and so does customer expectations. No more do buyers rely on physical stores for shopping but prefer screens that serve as a doorway to a variety of E-commerce stores. Retailers are now on a spree to deliver maximum value to their customers by creating personalized experiences, utilizing automation technology, optimizing processes, and leveraging data insights to improve operations. Organizations embracing these new transformations are experiencing rapid growth.

The first thing that leads any buyer to a product is an advertisement. Contextual and programmatic advertising is the new trend. They use datasets from multiple sources to decide the target audience. Based on consumption, purchase history, and behavioral data, advertisers present the right ad at the right moment for the customers. This is increasing the earnings for advertisers as well as brands and also enabling them to gain more conversion rates while enhancing their brand awareness. Customers now demand more customized and relevant advertisements. With IoT, this is now happening. By gaining insights from data exchanged on many IoT devices, retailers are now able to provide personalized ads and attract more customers. This is also increasing visitor engagement, building a strong customer-seller relationship, and influencing their buying decisions.

When it comes to the digital revolution, AI is the first thing that comes to mind. AI is already making its way into the E-commerce landscape and it will continue to change the face of the industry in the coming years. From voice assistants such as Siri, Cortana, and Alexa to chatbots and robots, the E-commerce arena is slowly witnessing it all. AI assistants can help retailers in handling a number of tasks from managing inventories to answering inquiries, freeing up time for them to focus on other important aspects of their business. Chatbots will soon become the highlight of any brand or retailer as they would easily interact with customers through apps, or other social media sites and enhance their shopping experience.

As AI is paving its way into the E-commerce arena, so is augmented reality (AR). With AR customers will be able to view and test out products, and also try on clothes and accessories through the comfort of their smartphone or laptop. This technology is not only alleviating customers' purchasing decision but also improving the conversion rate for retailers and brands with fewer returns.

No doubt the modern technologies are continuously shaping the user experiences and providing an exponential hike in sales. Business owners now need to keep up with these emerging trends and ensure maximum customer satisfaction.

With solution providers for E-commerce technology filling up to the brim in the industry, choosing the right partner is like finding a needle in the haystack for decision-makers globally. Mitigating this malady, our distinguished selection panel, comprising CEOs, CIOs, industry analysts, CIO Review’s editorial board narrowed the top 20 E-commerce technology solution providers that exhibit competence in delivering innovation in the E-commerce  sector.

We now present to you CIO Review’s “20 Most Promising E-commerce Technology Solution Providers – 2019.”

Top E-Commerce Solution Companies

Genesis Digital is an e-commerce technology solution provider that offers comprehensive Software-as-a-Service (SaaS) solutions to an every growing market of innovators. With its complete suite of solutions, the company helps its clients in promoting their brand and building relationships with their customers online. Genesis’ solutions include WebinarJam and EverWebinar. Kartra is also a product of Genesis, which combines Customer, Email, Video and Shopping Cart management into one suite – the first all-in-one, beginning-to-end e-commerce solution. It is the easiest way to build an entire business fast without hiring a team of developers, web designers or system integrators

LimeSpot helps independent e-commerce businesses of any size to provide their customers with personalized shopping suggestions through AI-driven technology. The technology showcase the products shoppers are most likely to buy, thus increasing retailers’ revenue, conversion rate, and basket size. It trains through transactions, which means, the more transactions it analyzes, the more accurately it can predict which product a shopper is most likely to buy. This helps the company in providing focused, effective results for shop owners and enticing personalized product recommendations for shoppers

Rackspace is an eCommerce solution provider firm based in Windcrest, Texas. With deep competence in the world’s leading digital applications and back-end retail workloads, the company’s specialists help with everything from migration and scaling, to maximizing performance and security. Rackspace offers the industry’s broadest portfolio of applications, data, security and infrastructure services. They have built a deep bench of passionate, proactive experts across the world’s leading technologies — delivering unbiased solutions to help clients thrive in a complex, multi-cloud world. The company also delivers unbiased expertise through its comprehensive portfolio of managed services to help retailers thrive in the cloud environment

Sellics offers an All-in-One platform for Amazon merchants that increases organic traffic, automates pay-per-click (PPC) campaigns, and tracks brands’ profits. A pioneer in the Amazon SEO and advertising space, the company provides advanced bid automation, keyword harvesting, and sophisticated reporting to handle paid advertising campaigns on Amazon. Sellics offers individual Amazon software solutions for sellers, vendors, and agencies

SuperUp invented an exceptional mobile shopping and advertising platform, eComMarketing, which connects consumers, retailers, advertisers and brands. Its proprietary concept has been designed especially for mobile to enable grocers, health and beauty, fashion and mass retailers to provide consumers with the ultimate shopping experience. In all its uniqueness, the platform demonstrates exceptional product discovery capabilities through insanely fast voice search, and entertaining experience through Shoppable-videos and content. Further, it hybrids personalized shopping experience with unparalleled real-time targeting capabilities to leverage retailers' mobile traffic via search and personalized product suggestions

California-based WebJaguar offers a comprehensive digital e-commerce platform comprising more than 100 plug-and-play highly configurable modules that encompass online sales, marketing automation, punch-out catalog for e-procurement, inventory, warehouse and sales rep management. With almost 13 years of R&D, WebJaguar has developed a highly configurable and API-ready technology that acts as the building block to manage the complex B2B e-commerce ecosystem. With WebJaguar, B2B companies can easily detect customers who abandoned their shopping cart or made a purchase, and accordingly decide as well as formulate strategies for enhanced marketing. WebJaguar’s clients, from major enterprises to small companies, leverage its modules that in a pay-as-you-go manner drive their bottom line at low cost

3dcart

3dcart

3dcart is a leading eCommerce platform, delivering shopping cart software to the online store owners for better operability and maintaining a successful online store. The company efficiently identifies the industrial needs and integrates the solutions accordingly with sturdy website shopping cart. It features multiple levels of security, easy software setup and usage, built-in marketing tools shipping tools, accounting and payment tools, customer management tools, and also technical support. Founded in 1997, 3dcart designs its software to help the business owners, creating an effective eCommerce strategy to attract visitors, retains customers, and raises profits. Delivering result oriented, reliable, and customer-focused software, 3dcart continues to innovate and expand the solutions

BigCommerce

BigCommerce

Founded in 2009, BigCommerce is SaaS eCommerce platform providers to power success for brands. The company’s highly extended SaaS solution offers top security and scalability to fast-track enterprise growth and success. BigCommerce helps to differentiate the commerce experiences, regardless of the existing business state through the flexible feature of provided platforms. Accelerating the extension at the lower total cost of ownership of the interface, efficiently minimize the issues and increase customer engagement. With the enterprise-class integrations, BigCommerce bridges the content and commerce while leveraging the existing tech stack into the future

Bista Solutions

Bista Solutions

Bista Solutions, a business software solution provider, implements the business applications across ERP, CRM, BPM and human capital management, BI with Big Data Analytics, eCommerce and IT software solutions. A responsive and integrated eCommerce website developed by Bista Solutions allows seamless integration with ERP. The tightly integrated site makes the importing and exporting of data from third-party applications to the ERP and simplifies the whole task. The company also offers complete control on Products, Inventory, Customers, Order tracking etc. from both the ends and two-way integration. With the 24/7 Support, highly customized and integrated service according to the company business need and high customer satisfaction level make the Bista Solutions popular eCommerce developers around the globe

BloomReach

BloomReach

Bloomreach is a digital experience platform provider to help companies around the world to create, measure, scale, and continuously improve the customer experience. The company designs AI-driven search and merchandising tools, next-gen content management system, and digital experience platform architecture to avail platform flexibility in the global market. ECommerce professionals can take advantages of deep data insights to deliver a fantastic digital experience. Bloomreach allows the enterprises to build great websites, mobile apps, in-store apps and other digital experiences. For eCommerce, Bloomreach creates a connected experience and boost conversion and revenue

Brightpearl

Brightpearl

Brightpearl is a retail operations platform, which helps the eCommerce business to scale their operations through automation and smart decision-making. Brightpearl helps the eCommerce business consolidating all orders, allocating inventory and fulfilling orders automatically. The omni-channel feature of the provided platform helps to create a hassle-free consolidation of customer data, free returns or refunds, efficient management of the orders and exceptions, allowing the eCommerce owners or merchant to maintain scalability and business growth. It gives the owners the control of their business and to build a strategic eCommerce business moving towards success. Brightpearl provides opportunities to eCommerce enterprises to promote their business and reach their full potential

Digital River

Digital River

Digital River started in 1998, offers a modular platform, global expertise, and advanced partner ecosystem for eCommerce to expand globally. The company focuses on processing payments, mitigating fraud, and managing taxes and compliance for creating a seamless buying experience. Digital River delivers SaaS commerce scaled for the worldwide expansion of the Commerce enterprise. It offers integrated and personalized change consistently for seamless experiences across the channels. Building a commerce solution to suit the unique business needs, Digital River helps to integrate APIs into the existing Content Management System. The company opens the gates for a massive revenue stream for the eCommerce

enVista

enVista

enVista is a global software solution provider and consulting services firm, delivering unique physical and digital commerce solutions. It allows the optimization of supply chain efficiencies to drive cost-saving, commerce unification, and an increase in customer engagement and revenue. The company unifies multiple channels on a single platform to deliver superior customer experiences with well-executed strategies and an end-to-end solution. enVista’s Unified Commerce Platform provides consultation, implementation, and operability across the supply chain, transportation, IT, enterprise business solutions and omni-channel commerce. enVista maintains accountability to the customer, keeps the trust factor of its clients and increase the popularity across the global market

Episerver

Episerver

Episerver, founded in 1994, is a leading solutions provider for digital experiences, including content, commerce and marketing. The company aims to create compelling digital experiences for their customers on different devices or multiple channels. For eCommerce, Episerver provides a unified digital commerce platform which helps the enterprises to build dynamic landing pages and creates search results based on real-time behaviour. The ability to strategize the product and content customization using AI and automatic analysis of visitor data bring the full potential of an eCommerce portal. Episerver powers the enterprises to accelerate faster in the market with low maintenance costs to meet the changing business demands

FuelX

FuelX

FuelX is a technology company, which uses the most advanced data science and machine learning to provide a programmatic video advertising platform to brands and e-commerce retailers. FuelX gives access to full range video advertising formats, including the pre-roll, post-roll, in the banner, in the app, display and mobile. The company can reach hundreds of millions of people and devices, by targeting across hundreds of facets, from broad locations to granular categories of interest. The mobile-friendly, rich and interactive media approach by FuelX makes it accessible and increases its demand in the market

Kibo Commerce

Kibo Commerce

Kibo is a cloud-based commerce solution provider. It provides software and services, which includes eCommerce, order management, personalization, and mobile point service for retailers, manufacturers, and brands. The company designs its solutions based on the requirements of the eCommerce enterprise. Creating strategic implementations for B2C and B2B, Kibo empowers the enterprise to deliver the best shopping experience. Kibo dedicates to help the clients for reaching their goals by guiding, initiating necessary collaborations and most importantly recognizing the market value. Kibo, a unified cloud commerce platform, offers low-cost ownership and adds value quickly. By delivering up-to-date commerce technology, Kibo continues to power enterprise success to new heights

Looker

Looker

Looker is a business intelligence software and big data analytics platform, which helps the retail and eCommerce business to improve customer experience and increase sales. The company uses powerful tools to discover profitable insights and create opportunities to grow the eCommerce business. For the eCommerce, Lookers offers integrated data solutions, with the capabilities to customize and fit in for the extra needs of the business. With the in-built features of analysis, categorization, and brand management, Looker frames to be a perfect analytical software for retail and eCommerce business. The overall functions of tracking the customer behaviour, identifying the valuable customers, and gaining more insights on their interests and shopping cart behaviour help the Commerce to build business strategies

MARTEC360

MARTEC360

MarTec360 provides strategies, solutions and services in marketing, technology and business strategies, to drive bottom-line growth and profitability. The company encompasses a full 360-degree need of the clients and establish a leading technology and marketing solutions. MarTec360 provides custom strategies and tangible results to the eCommerce. With a target of maximizing the search engine presence of the client, regardless of ERP software, the company ensures its successful implementation. MarTec360 collaborates with the eCommerce to find the right platform for their business model, practical suggestions and technical strategies help the company for long-term and productive growth

Optimizely

Optimizely

Rackspace is an eCommerce solution provider firm based in Windcrest, Texas. With deep competence in the world’s leading digital applications and back-end retail workloads, the company’s specialists help with everything from migration and scaling, to maximizing performance and security. Rackspace offers the industry’s broadest portfolio of applications, data, security and infrastructure services. They have built a deep bench of passionate, proactive experts across the world’s leading technologies — delivering unbiased solutions to help clients thrive in a complex, multi-cloud world. The company also delivers unbiased expertise through its comprehensive portfolio of managed services to help retailers thrive in the cloud environment

SureDone

SureDone

SureDone provides a suite of software solutions and both professional and managed service to the eCommerce companies. For the eCommerce companies, SureDone maintains the listing, inventory and orders, simplifying the complications and directly integrating with ERP, POS and other systems. By building an infrastructural to support B2C, the company efficiently handles orders, shipping and returns and customer support for small batch to align with existing infrastructure. The multiple-channel approach for the eCommerce ensures additional revenue and profitability to promote the brand across the global market